Privacy Policy

At DG Virtual Agency, accessible from www.dgvirtualagency.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or use our services.

1. Who We Are

DG Virtual Agency
📍 Based in Spain, offering 100% remote services globally.
📧 Contact: dgvirtualagency@gmail.com

2. What Personal Data We Collect

We may collect the following information:

Name and contact details (email, phone number)
Business information you provide
IP address and browser data (via cookies)
Communication history
Service preferences and project details (if applicable)

3. How We Use Your Data

We use your data to:

Respond to inquiries and provide customer support
Deliver and manage the services you request
Send relevant updates or promotional content (only with consent)
Improve website performance and user experience

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Your consent
The performance of a contract
Our legitimate interest (such as improving services)

5. Cookies

We use cookies to:

Analyze traffic and improve performance
Offer a more personalized browsing experience
You can accept or decline cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party tools (e.g. Wix, Google Analytics, email providers) that may collect and process data on our behalf. These services comply with GDPR and have their own privacy policies.

7. Your Rights

You have the right to:

Access and rectify your data
Request data deletion or restriction
Withdraw consent at any time
File a complaint with your local data protection authority (e.g. AEPD in Spain)

To exercise these rights, contact us at dgvirtualagency@gmail.com

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.

9. Data Retention

We only retain your data as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Policy Updates

We may update this Privacy Policy periodically. The most recent version will always be available at:
www.dgvirtualagency.com/privacy-policy

📩 Contact

If you have any questions about this Privacy Policy, please contact us at:
dgvirtualagency@gmail.com